Cookie Policy

Last Updated: 2025-11-06

1. Introduction

This Cookie Policy explains how LuthierPro (“we,” “us,” or “our”) uses cookies and similar technologies when you visit our website https://luthierpro.app or use our SaaS platform. This policy should be read in conjunction with our Privacy Policy, which describes how we collect, use, and protect your personal data.

By using our website and services, you agree to the use of cookies in accordance with this policy. If you do not agree, you can configure your preferences in our cookie management panel or adjust your browser settings.

2. What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They allow the site to remember your actions or preferences over time.

Cookies can be session-based (deleted when you close your browser) or persistent (remain on your device for a set period or until you manually delete them). Similar technologies, such as web beacons, pixels, and local storage, also exist and function similarly to cookies.

3. How We Use Cookies

We use cookies for various purposes, depending on their nature:

a) Essential (Necessary) Cookies

These cookies are essential for the website to function correctly and cannot be disabled. They are used to keep your session logged in, save your privacy preferences, and ensure site security.

b) Functional Cookies

These allow us to remember your preferences (language, layout, settings) and provide you with a personalized experience, such as integration with chat support.

c) Analytics or Performance Cookies

These help us understand how the site is used so we can continuously improve it, using tools like Google Analytics (with IP anonymization) and Sentry (for error detection). These cookies are only activated with your consent.

d) Marketing or Advertising Cookies

These allow us to show you personalized ads based on your interests, both on and off our site, using remarketing cookies (Google Ads, Meta) and social media cookies. These cookies will only be installed if you grant your consent.

4. Third-Party Cookies

We may allow certain external providers to place cookies through our site to offer their services. These third parties act as independent controllers of your data and have their own privacy and cookie policies.

Common providers:

We recommend reviewing their policies directly on their respective websites.

5. Consent and Cookie Management

When you first visit our site, you will see a cookie consent banner. Through it, you can accept all cookies, reject all non-essential cookies, or configure your preferences by category. You can change your decision at any time from the “Cookie Settings” link available at the bottom of the site.

Your consent will be recorded and stored for a maximum of 12 months, after which we will ask for your confirmation again.

6. How to Manage or Delete Cookies

In addition to our settings panel, you can manage cookies from your browser settings:

Please note that disabling some cookies may affect the proper functioning of the site.

7. Cookies on Mobile Devices

The management process may vary depending on the operating system (iOS, Android). Check the privacy menu or settings of your mobile browser to delete or limit cookies.

8. Updates to This Policy

We may update this Policy as necessary to reflect changes in our practices or for legal, technical, or regulatory reasons. The current version will always be available at https://luthierpro.app/privacy with its “Last Updated” date. If we make significant changes, we will notify you by email or a prominent notice on the Website.

9. Contact

If you have questions about this Cookie Policy or the use of your personal data, you can write to us at: [email protected]

For additional information about cookies and their management, visit: https://www.allaboutcookies.org